Surveys are a regular part of mobile app product management. But if your response rates are dipping lower and lower, a condition called “survey fatigue” might be the cause. Why aren’t your users answering your surveys—is it because they’re tired of your surveys, as the name suggests? Don’t worry; this condition is reversible. In this…
For customer support teams, surveys are a powerful tool for getting to know users and assessing their needs. They’re also a great way to identify and reach out to users who need help. The easiest way to get high response rates and contextually-rich answers is by surveying your users right inside your app. You can…
How much value does your app really deliver? Quantifying your app’s emotional value is actually more simple than it sounds. There’s a difference between emotional value and delivered value. Part of the delivered value of your app comes from its rational value, or how much your user perceives it to be worth based on its…
Today, let’s explore how to dig deeper into your survey data, spot trends, and look for connections using basic data analysis techniques. We’ll take a look at analyzing some Instabug survey data, create a few visualizations, and talk about how to tie different types of data together. Combining your survey results with contextual details will…
It seems impossible to think of a world without smartphones. Mobile apps have become a huge global force and how could they not? According to Statista, there were 2.9 billion smartphone users in 2018 and that number is expected to grow year after year. Due to the huge demand, there is a huge number of…
One of the most effective ways to catch and keep new users for your app is through localization. In order to give your users an experience that feels as comfortable and native as possible, we’ve made it possible to release localized mobile app support surveys in multiple languages at once. This is a win-win situation…
Instabug speeds up your development process by enabling users to file context-rich bug reports in seconds with the shake of a phone. But did you know Instabug can also streamline your mobile app user feedback process? Whether you’re a developer, product manager, or customer support specialist, you’ll find ways to accelerate your workflow by using…
The mobile market is growing at such rates that manufacturers seem to have new devices and lines coming out every day. Mobile device testing is a must for apps, but trying to test and support all these devices is a QA nightmare. The sheer amount of time and resources needed to fully test these devices…
Users are impatient with apps nowadays, due to the huge amount of apps available to them. The challenge facing mobile teams nowadays is huge when you consider the 2.5 million apps on the Google Play Store and 2 million on the App Store according to Statista. Getting users to download your app is a big…
Interconnectivity and the use of different sensors and devices are already having a profound impact on society, and it’s only going to get bigger. According to CISCO, up to 50 billion things will end up being connected to IoT. And with this new shift in utilizing IoT comes new challenges in the development of apps.…
Libraries are an integral part of development that no developer can imagine working without. They help you accelerate your development speed by orders of magnitude through allowing you to use a ready-made solution instead of writing all that code yourself. But what if you have a nifty feature you want to share as a library…