Daily Archives: February 13, 2022

NPS Survey Enhancements

Product UpdatesBy Sherief Abul-Ezz February 13, 2022

Gain more control over your users’ NPS survey experience You can now exclude the second question in your NPS surveys for a more frictionless survey experience for your users. When you create a new NPS survey on your dashboard and select the second question, you will find a check-box to enable or disable it.…

What Is Apdex? All About the Metric That Measures App Performance

App QualityBy Nezar Mansour February 13, 2022

The term Apdex is becoming more common in mobile software development, but what is Apdex? In short, it’s a way to rate how the user perceives your app’s performance with just one number. Your Apdex score is a single metric that calculates if users are having a satisfying, frustrating, or tolerable experience. It might sound…