How to keep beta testers engaged is a very common challenge facing app developers and product managers. If you’ve conducted a beta test for your app, you’ve probably seen how testers’ activity tends to fizzle out quickly. More often than not, this is caused by a lack of adequate response to user feedback. Failing to…
At Instabug we believe in the power of collaboration and team synergies, which is why we have integrated with Trello, the project management tool that empowers teams and companies to get more done. We’ve dedicated this post to showcase how companies and apps use Instabug and Trello to organize their projects and build better apps. Acquired…
Tracking more user actions to help you reproduce bugs To easily reproduce the bug reports your users have encountered and reported, Instabug automatically tracks the steps users have taken in the app before a bug is reported or a crash has occurred. We are enhancing our User Steps making them more structured, readable; alongside…
A seamless and delightful design of the surveys in your app In-App Surveys will help you gain more insights from your users. However, keeping your users away from any disruption is a key, that’s why we enhanced the In-App Surveys to provide a better, seamless experience that will increase the surveys responses through a…
Work faster and smarter with easy-to-use filters for your bug reports Filter the reports that are coming from a specific app version, reports containing some specific keywords, tagged with specific tags, belong to a certain category or with their set status and assignee. Combine several conditions to create the filter you have in…
One of the biggest challenges of beta testing is that there are no established standard processes. The main reason for this lack of standard procedure is that optimal beta testing processes tend to vary wildly with differing scenarios. At Instabug, we have helped hundreds of companies shape their beta testing programs. Today we will take…
Deciding on a bug tracking tool to use for the development of your app can be confusing. The sheer amount of tools that have surfaced in the recent years and the similar functionalities they offer can make it difficult to determine which one will be best for you and your team. Bug trackers are essentially…
We’ve had some exciting new feature releases this month, especially when it comes to our best-in-class bug reporting product. We’ve also iterated on our major in-app survey releases from last month, while we continue to move our crash reporting product ever forward. These product updates aim to address the most common pain points app developers…
We have been working for quite some time on collaborating with the best partners out there to help companies build better apps. We’re proud to announce that Instabug is officially collaborating with Beta Family to help companies find and engage with more than 80,000 testers from all over the world and provide them with an…
Interactive notifications to increase your app users’ engagement To make sure your users never miss a notification, we re-designed the in-app notifications experience! The notifications now are more prominent, interactive with a smooth in-app experience. Notifications now appear from the bottom of the device’s screen, providing both “Reply” and “Dismiss” options to your users…
Let your users choose the type of bug they submit for easier triaging For easier and more effective reports’ triaging, you can give your users a list of categories to select from before sending a bug or feedback. Your team can always manage and change the categories that your users are seeing in…
Standardized bug reports for your technical beta testers and QA team Now, enabling Extended bug reports brings more detailed bugs to your dashboard. Structured with steps to reproduce the problem, the actual results your testers see, and the results they expected to see. Set the Extended Bug Reports APIs in your iOS or your…