This post was updated on 8/29/2019. Almost a year ago, we embarked on a journey to reimagine our visual identity as part of a broader rebrand process. In this post, I’ll talk about how our design team tackled this challenge. As designers, we love solving problems, and we spent many months working on this…
Would you like to understand more about why your mobile app users do what they do? Or perhaps know which people are more likely to make purchases? Would it be helpful to be able to send surveys and collect thoughts and ideas from the users that matter most? Of course! Here’s where learning how to…
For mobile apps, the benchmarks for acceptable crash rates are not forgiving. Mobile app users have no patience for apps that crash. According to Qualitrix, app crashes per user and per session should be: App crashes per user < 1 % App crashes per session < 0.1 % In general, average crash rates for…
After months of hard work, we’re excited to introduce our latest product, Feature Request Management for mobile apps. With all of our products, we hope to make the process of creating high-quality apps easier and more efficient, whether you’re a mobile developer squashing bugs or a product manager collecting user feedback. Instabug’s new Feature Request Management tool,…
We’ve had some exciting new feature releases this month, especially when it comes to our best-in-class bug reporting product. We’ve also iterated on our major in-app survey releases from last month, while we continue to move our crash reporting product ever forward. These product updates aim to address the most common pain points app developers…
Github is where software is built. It provides powerful collaboration, code review, and code management for open source and private projects. Millions of developers create and collaborate on millions of repositories and issue tracking with Github. Github is also built to be a flexible issue tracker that lets you stay on top of bugs and focus on features. Your project’s issues page…
If you’re an Instabug user, you’ve probably noticed some big changes to our in-app surveys, bug reporting, and crash reporting products recently. We’ve been working nonstop to deliver you a steady stream of improvements and exciting new features, from NPS surveys and more. Let’s dive in. Major Surveys Updates Bug Reporting Enhancements More Detailed…
Today, as an early Christmas present for all mobile developers and bug squashers, we bring you the Instabug Integrations Hub! The new landing page features our integrations with third-party tools commonly used with Instabug: the best bug trackers, project management tools, CRMs, and more. With these integrations, developers and testers can continue using their third-party tool…
Since we launched Instabug over three years ago, we’ve been helping thousands of apps squash millions of bugs. And since the very first day we launched, mobile developers have been amazed by how simple reporting a bug can be and how useful the data is that we capture. But most of them had one initial problem…
TL;DR Today we’re finally going out of beta and launching Instabug 3.0. We believe it’s 10x better than what we had before. You can read why we did this and what’s new in it, or you could just try it yourself! We’re super excited to finally share with you what we’ve been working…
Zendesk is a platform that brings companies and their customers closer together. It makes it easy to support customers when they need your help, and it also makes it easy for them to help themselves when they don’t. Zendesk streamlines your support with time-saving tools like ticket views, triggers, and automations. This helps you get straight to…
Front is a collaborative inbox for e-mail, SMS and Twitter that is built for teams. With Front, there are no more forwards, failed Bcc’s, and intricate labeling. Collaboration just works in Front, and it only gets better with every team member you add. Many companies are already using Front, including Dropbox, Slack, Mailchimp, Homejoy, and others.…