Send a message to all, some, or one of your app users affected by a crash
What if a crash affected many of your users and you fixed it. Don’t you want to inform them about the new app version containing the fix? Or, maybe you want to get in touch with a reporter to check if they can help you reproduce a crash.
You can easily reply to all the affected users by a certain crash or pick a few of them. You can include a saved reply, action button or attachments.
Replying to users is supported starting from the Silver Plan.
Learn how Instabug can help you iterate faster, build better apps, and drive five-star reviews through crash reporting and in-app chat.