Having experienced first-hand the difficulties young Muslims face when looking for their life partner, Hawaya’s founders set out to create an app that empowers Muslims to find their life partners in a culturally accepted and contemporary setting. We got a chance to chat with Hawaya’s head of operations, Shahinaz Hussein, about how they used Instabug…
Ever since TestFlight was acquired by Apple back in 2014, they have been constantly iterating on the tool and steadily improving its performance and capabilities. Today, TestFlight has become not just the go-to tool for iOS beta build distribution, but practically the only tool that can do the job well. While TestFlight and Instabug share…
Shipping surveys is easy. Getting great survey results? Not always so simple. There are a few key guidelines you’ve got to follow if you want your surveys to attract results, reach the right users, and help you reach your goals. In this post, let’s break down ten of the most common survey design mistakes people…
Surveys are a regular part of mobile app product management. But if your response rates are dipping lower and lower, a condition called “survey fatigue” might be the cause. Why aren’t your users answering your surveys—is it because they’re tired of your surveys, as the name suggests? Don’t worry; this condition is reversible. In this…
Great customer support starts before your users ever get in touch with you. It all begins as soon as something happens that prompts a user to reach out. Whether it’s a software bug, a product support question, a payment problem, or a suggestion, they need a simple way to communicate with your team. And your…
One of the most important steps in the mobile development process is gathering app user feedback. Getting in touch with the client’s point of view is crucial to building an app with happy users. And for product owners, finding that viewpoint is essential to your success. But what’s the best way to hear from your…
Welcome to another edition of our Famous Bugs series! In this post, we’ll cover the Google bug that outsmarted one of the smartest companies on the planet. It’s no secret that google.com is the most valuable domain in the world. For one minute in September of 2015, it belonged to one lucky man named Sanmay…
It’s finally happening. You’ve launched your app, a bright future lies ahead of you. But wait! The app is getting low ratings and users are complaining. You panic and wonder why you’re getting negative reviews all of a sudden. Did your bubble just burst? The one-star ratings and two-line outbursts about your app are just not…
You’re done developing your app, you submitted it to Apple or Google, and you’re super excited about what’s coming next. You know for sure that you’ve built the next big thing that everyone is going to adore. You’re just inches away from success, right? WRONG! Unless your app has been developed by Chuck Norris, the first two…
Launching your app without first getting a sense of what users are looking for and what core values to feature is unthinkable. You put your all into developing this app for months. The testing stage is just as crucial, so you gather quality beta testers who are willing to get their hands dirty and test your…
Your patience is no longer required. Announcing the beta launch of Instabug, the best in-app feedback service for iOS developers. It only takes 60 seconds to integrate the power of Instabug with your application. Give your users the easiest way to send in-app feedback! Just by shaking their phone, a feedback form pops up where…